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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Audra Meyeraan

September 7, 2023

5  out of  5 rating by Audra Meyeraan
"We have always received excellent service from Tim Ford State Farm Agency. Just had an issue where Joel took over the issue for me and worked diligently to resolve it. He is wonderful to work with. Thank you!"

Joanna Liston

September 6, 2023

5  out of  5 rating by Joanna Liston
"Very friendly and understanding. Made a bad situation easier to maneuver."

Chad Heuton

September 6, 2023

5  out of  5 rating by Chad Heuton
"These guys are great! We had a few issues with our home and they followed up weekly to make sure we were getting what we needed! Highly recommend!"

William Riddle

August 18, 2023

5  out of  5 rating by William Riddle
"Joel always always goes the extra mile to sort thing out or help in anyway."

Kevin Cavan

August 16, 2023

5  out of  5 rating by Kevin Cavan
"We have been with Tim Ford State Farm insurance ever since in the early ‘90s and no matter or whatever I had questions or requests, they will answer. The staff is always professional, knowledgeable, and very helpful! We have home, auto, life insurance and business policies with Tim Ford State Farm InsuranceI could say so many more good things, but you’ll have to see all their Greats work for yourself."

Emily Bakker

July 28, 2023

5  out of  5 rating by Emily Bakker
"Love the staff and small town feel of this office. They genuinely care about you and you policy/coverage."

Rick Homard

July 17, 2023

5  out of  5 rating by Rick Homard
"Always impressed with Tim Ford - State Farm. Been with them since 2010. In particular, David has always been prompt and helpful in answering questions and helping us get the most benefit from our policies. Additionally, I saved lots of money switching from my previous "good hands" insurance company...another bonus."

Tianna Martin

July 9, 2023

5  out of  5 rating by Tianna Martin
"Walked me through a bunch of options. Great experience"

Theodore Hradek

July 4, 2023

5  out of  5 rating by Theodore Hradek
"We recently had a need for repairs to be completed on our car due to a hailstorm. Marshal Singer provided assistance to us in directing us to a repair center and explaining the procedures we needed to follow. Once the repairs were in process, Marshall continued to monitor the progress and made sure our needs were being met. We were extremely satisfied with the support we received from him during this period."

Jen Griffiths

June 29, 2023

5  out of  5 rating by Jen Griffiths
"Always have great experiences whether it be to ask a question or to file a claim. David is amazing and so helpful! Making changes are effortless and the claim process is so streamlined I don't have to do anything and not overwhelming at all!"

Dina Suvic

June 28, 2023

5  out of  5 rating by Dina Suvic
"Getting my car fixed after an accident was smooth and communication with the insurance agency was great!!"

Dawn Kern Anderson

June 27, 2023

5  out of  5 rating by Dawn Kern Anderson
"My parents are deaf and have had their insurance through State Farm located on beaver avenue , Des Moines Iowa . For several years 20 +. As their hearing daughter I have called them or visit their off ice for years to help communicate different situations. They have gone out of their way to accommodate my parents and I. Especially helping with the process of my parents getting special fire alarms set up in their home. All of the staff at this location in Des Moines are awesome!! Thank you for your help through the years! Dawn kern Anderson☺️"

Vince Sanders

June 23, 2023

5  out of  5 rating by Vince Sanders
"Caring employees, excellent service."

Marlene Thatcher

June 22, 2023

5  out of  5 rating by Marlene Thatcher
"The people who work at Tim Ford's agency are all very helpful. It doesn't matter who answers the phone, they are all about service."

Chip Pritchard

June 22, 2023

5  out of  5 rating by Chip Pritchard
"I have been insured with Tim Ford's State Farm office for over 25 years. The customer service they provide has consistently been fantastic. Dani and crew always bend over backward to help with any question or issue. They are the best in the business!"

Rebecca To

June 22, 2023

5  out of  5 rating by Rebecca To
"I recently had the Diamond on my engagement ring fall off and had to file a personal property claim. I immediately went to Tim Ford State Farm and they took care of us! They helped me file the claim and State Farm worked quickly and efficiently to help me get it replaced. My jeweler even stated how easy, quick, and stress free it was! They even called a week later to follow up! Would recommend to anyone!!!!"

J. Daniel Cantrell

June 22, 2023

5  out of  5 rating by J. Daniel Cantrell
"Friendly, caring and service first."

Nils Norland

June 22, 2023

5  out of  5 rating by Nils Norland
"Tim and his agents/staff take care of us like we’re family. You should definitely check them out."

Matt Kenyon

June 22, 2023

5  out of  5 rating by Matt Kenyon
"Tim’s office is so great to work with they will actually spend time with you and answer all you questions. Thank you Danielle for the top notch service"

Debbie Heston

June 21, 2023

5  out of  5 rating by Debbie Heston
"We have been with State Farm for a number of years and couldn't be happier with our experience and overall care that Danielle has provided. I would recommend her and State Farm to anyone for their insurance needs."

Shannon Kale

June 21, 2023

5  out of  5 rating by Shannon Kale
"These people take such good care of me! Highly recommend them!!"


June 20, 2023

5  out of  5 rating by sequioyah
"This is one of the best insurance company out there. The staff is extremely friendly. They go beyond the call of duty. When you need them. I have been with them for over 20 years. So you know they are the best. If you’re looking for insurance. Go to them. And ask for Danielle. She has always handled me with perfection."

Debbie Booth

June 19, 2023

5  out of  5 rating by Debbie Booth
"Danielle and the team at Tim Ford State Farm are amazing. Danielle has provided exemplary service time and time again. She has made herself available at the drop of a dime (seriously, I called her from the driver's seat following a hit and run). I highly encourage you to seek out this team for all of your insurance needs. Debbie B."

Kaylie Johansen

June 19, 2023

5  out of  5 rating by Kaylie Johansen
"Great agency to work with. Everything is handled in a very timely and professional manner."

Daryle Wright

June 18, 2023

5  out of  5 rating by Daryle Wright
"We have been with Tim and his team since we moved to Des Moines years ago. They have been great to work with, have always found us the best coverage and services, and treated us with respect. I recommend them highly. Even if you pay a little more, you get a great return."