State Farm® Insurance Agent Tim Ford

"Failed to disclose the fact I would have to use the snap drive feature to have the price he quoted me. Only found out after the fact. I would lose a 10% discount. So essentially the price he quoted was incorrect. He failed to disclose the discount for snap drive. He argued with me maintaining he told me. When in fact he did not, otherwise I would have not signed up and I would have stayed with my other insurance provider. At any rate, he failed to disclose the discount snap drive feature, in return making my insurance go up."

"We have been with Tim Ford for over 30 years and when I need to talk about something on one of my policies I ask for David. He is always very happy and willing to help. He puts down whatever he's working on to give you his divided attention. Thank you for all you do david"

"Been with State Farm since 1990. Always take great care of my family and I. Just hit a deer (again), they make it so easy to file a claim. One phone call and everything is taken care of. Someone is always available at the office when ever I had a question through the years, always friendly, courteous and professional. I would highly recommend Tim Ford State Farm for all your insurance needs. Mike Schneider, Kellogg, Iowa"

"Update July 2020 - Tim Ford Agency has done it again! We recently had a car accident. Nobody hurt, fortunately, but our car was totaled. State Farm sent us the paperwork to send in our title, key, and we had to sign documents which required a notary. We took the paperwork to our agency, Tim Ford Insurance and they did everything for us and made it so simple. We know that the documents are completed correctly and that all the various pieces are sent to where they belong. Thanks Dave at the Tim Ford Agency. You provided excellent service. Dan and Linda Dunham Been with Tim Ford Agency for several years, well over ten. While fortunately we have not had a lot of claims the Ford Agency has always been prompt to take care of us and answer our questions."

"I have been with State Farm (Tim Ford Agency) for many years. This was my first time with an extensive claim. The project took months because of Covid… David was there for me to answer all my questions when I needed his expertise. He kept the claim team informed and checked on my progress with follow up calls to make sure I was doing okay until all the work was complete. I couldn’t ask for better customer service than what I’ve experienced from State Farm👍🏽"

"Like many people in the Des Moines area, we experienced hail damage this Spring. When I filed a claim, an adjuster was out within a week, agreed we needed a full roof replacement, and the first partial check for the work was authorized within 48 hours. Amazingly fast, and unexpectedly good response (I expected resistance for a full roof replacement). Tim has been my agent for decades, and I appreciate everything he (and State Farm) has done for us over the years."

"I reside in West Des Moines and have been with State Farm for more than 30 years. I just can't say enough great things about my agent, Danielle Murphy. She is so helpful and courteous and always takes her time with my needs. Her service level is unmatched. I'd also like to thank State Farm for still having someone you can talk to instead of a automated message which you get with so many companies anymore. I hope Danielle never leaves this office, I tell everyone how wonderful she is."

"My daughter recently totaled her car and the people at Tim Ford’s office were right there to lead the way. Specifically David and Joel. Both were friendly, empathetic, responsive and made sure things were handled properly and quickly. Both were our biggest advocates with State Farm throughout the process. I can’t imagine going through that on my own. If you’re looking for an agent and staff who will advocate for you and be right there to get you through the claim process, this is the place you want to place not only your business, but your trust as well."

"After a car accident, I was shook up and upset. State Farm made the process for repair on my vehicle easy and stress-free. An agent even called weekly to check on the progress/updates, and answer any questions I had. We will definitely continue to use Tim Ford State Farm for years to come!"