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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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skye pettijohn

August 27, 2025

5  out of  5
rating by skye pettijohn
"I have been with state farm and had Danielle Murphy as my state farm agent for 21 years now, and I always have prompt responses and fast results with all my requests. Even when a car accident happened, I had her on the phone within minutes as she talked me through it. State farm was there!"
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Wayne Burch

August 26, 2025

5  out of  5
rating by Wayne Burch
"David at Tim ford State Farm was outstanding helping me I appreciate his help THANKS DAVID"
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Val Wilson

August 25, 2025

5  out of  5
rating by Val Wilson
"David helped me setup Drive safe and save. He was patient and basically did all the work, which I very much appreciated!"
We responded:
"Thank you Val! We are so happy to have been able to help you get your savings started! Tim Ford"
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Ashley Sirman

August 24, 2025

5  out of  5
rating by Ashley Sirman
"Karen was wonderful, went above and beyond to help me. I had specific issues and she went above and beyond to find the answers. Even got me insured for cheaper than my old auto insurance did!!"
We responded:
"Thank you Ashley for your amazing review and yes, we are very proud to have Karen as part of our team! We look forward to helping you with your insurance needs. Tim Ford"
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Angelina Nyberg

August 11, 2025

5  out of  5
rating by Angelina Nyberg
"My grandmother Arlene nyberg wanted to leave a comment…. Fast and friendly service!"
We responded:
"Thank you SO Much for your kind words and review! Its our pleasure to serve you. Tim Ford"
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Wes Renken

July 31, 2025

5  out of  5
rating by Wes Renken
"Danielle has always been very helpful and responsive in answering my questions and requests. Tim has a great employee with her. Thank you."
We responded:
"Thanks Wes! We very much appreciate you and your family letting us help with all your insurance needs!"
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Bridget Arrasmith

July 1, 2025

5  out of  5
rating by Bridget Arrasmith
"Everyone in the office is very knowledgeable and wonderful to work with! We have been with the agency for years and highly recommend them. The customer service is second to none and many companies could learn from the staff how it’s done."
We responded:
"Thank you Bridget! We really appreciate such great & long term clients like yourself who are at the core of why we do what we do. Thanks for your amazing review and we will always be here for you! Tim"
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Megan Clemenson

July 1, 2025

5  out of  5
rating by Megan Clemenson
"I'm a new State Farm customer and have been working with Clint at this agency. He's been so helpful and has saved me a bunch of money on my auto and renter's insurance policies. If you are looking for a new agent, give Clint at Tim Ford State Farm Insurance Agency a call!"
We responded:
"Thanks Megan! We are delighted to have you as a new client and we will work hard to exceed your expectations! Thanks for your kind review! Tim"
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Julie Vance

June 24, 2025

5  out of  5
rating by Julie Vance
"So happy with their compassion and understanding during these difficult times. Thank you so very much. I appreciate you all!"
We responded:
"Of course Julie! Thank you for your kind review and we do appreciate you and will always be there when you need us! "
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Scot Fairman

June 3, 2025

5  out of  5
rating by Scot Fairman
"I want to give two thumbs up to David Armstrong. He assisted me with temp ID cards for my truck. He was polite and professional. Thanks!!!"
We responded:
"Thank you Scot! We sure appreciate you and are glad we could make your experience a good one! Tim"
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Dick Putney

June 1, 2025

5  out of  5
rating by Dick Putney
"Always great service!"
We responded:
"Thank you Dick! We appreciate you and the opportunity you give us to be of service."
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libby bungum

April 4, 2025

5  out of  5
rating by libby bungum
"I've been a customer of State Farm for quite some time working with Danielle Murphy. She is extremely knowledgeable and efficient! I can email her with questions or updates to our policy and get answers within minutes! She makes doing business extremely easy I really appreciate that!"
We responded:
"Thanks Libby! Yes indeed Danielle is certainly fantastic and we really appreciate your kind review. Thanks for being a great, long time customer! Tim Ford"
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Michelle Bodensteiner

March 28, 2025

5  out of  5
rating by Michelle Bodensteiner
"I've worked with this office for years, and they've taken great care of us. David is quick to respond to our needs, and is always friendly and upbeat."
We responded:
"Thank you so much Michelle! We certainly appreciate working with you."
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Alexander Portillo

March 26, 2025

1  out of  5
rating by Alexander Portillo
"A really bad experience with this agency. For many years I have had insurance with them for my cars and house paying full coverage, and now that my car was hit and declared a total loss, they pay what they want and not the exact value of the car and if that were not enough, a lot of procedures and paperwork to pay what they want, even going to a notary to sign a power of attorney. They are ridiculous and abusive at the same time.😡😡"
We responded:
"This one star review is unfair in my opinion. To correct the facts, you have only been insured with my office since Nov 2024 and we only have your car insurance. We reached out several times to offer our assistance during your claim and you never once responded. I called you after you left your review and you did not respond. We have 3 notaries in my office that could have helped you complete all the forms necessary like we have done for hundreds of our customers over the years. The valuation of your Kia Optima with a Prior Salvage Title and 153,000 miles that you totalled was nearly $8,000. I did a market analysis and found several Optimas with 150k miles and regular titles for sale for that price or even less. Claims gave you some additional options, and we have offered our help as well. Seems like one star reviews are your thing, I noticed you seem to leave quite a few all over town. I will be more than happy to assist you in any way I can, including helping you find a different agent for your remaining auto policy. As far as being abusive,, we have always been kind and receptive even though you have been rude and hung up on us on several occasions. No hard feelings though and all the best to you! Tim Ford"
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Marcia Teter

March 5, 2025

5  out of  5
rating by Marcia Teter
"Tim Ford and the team are extremely friendly, professional and understanding. I can't recommend Tim Ford State Farm highly enough!"
We responded:
"Thank you Marcia! We appreciate you and thank you so much for your kind review!"
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Doug Anita Snook

February 4, 2025

5  out of  5
rating by Doug Anita Snook
"Switching my insurance to Tim Ford Agency not only saved me $$, but it also came with great service."
We responded:
"Thanks Doug! So glad we could help! Tim"
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Jeri Caldwell

January 23, 2025

5  out of  5
rating by Jeri Caldwell
"My wife was recently in an auto accident which was not her fault but her Lexus was deemed a total loss by State Farm. The insured driver of the car that hit her was covered by another insurer so we figured the the process might be confusing. It was at the beginning but thanks to David McNeeley at the Tim Ford State Farm agency the process was much easier than we anticipated. David took our phone calls and walked us through the process and explained things very well and made our end of the process seamless. Jeri and I are most appreciative of David and the staff at Tim Ford Agency. Thank you all, especially David. There is something to the jingle, “Like a good neighbor, State Farm is there.” Thank you"
We responded:
"So glad we could help you navigate this unfortunate situation. Thanks for your kind words and for taking the time to share your experience! Tim"
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Karen Bishop

January 22, 2025

5  out of  5
rating by Karen Bishop
"Marshall handled my questions and made suggestions to help me understand new features available. Thank you!"
We responded:
"Thanks Karen! We appreciate you and our long term business relationship! Tim"
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Shannon Herring

January 7, 2025

5  out of  5
rating by Shannon Herring
"I’ve had an outstanding experience with Tim Ford’s office, especially David McNeely. Their customer service is always top notch. The team is always friendly, helpful, and quick to answer any questions I have. Filing a claim was smooth and stress-free and I’ve felt completely supported throughout the process. I highly recommend Tim Fords office to anyone looking for reliable, hassle free auto insurance. Definitely five stars!"
We responded:
"Thank you so much Shannon! Glad to hear things went smoothly and you felt like you were never alone during the process. Your kind review totally made our day! Thanks for allowing us to take care of your insurance needs. Tim Ford"
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Dan Dinnauer

January 3, 2025

5  out of  5
rating by Dan Dinnauer
"Always friendly and helpful!"
We responded:
"Thanks Dan! We appreciate being your Insurance Agency! Tim"
Profile photo of Charles DiSilvestro

Charles DiSilvestro

December 2, 2024

5  out of  5
rating by Charles DiSilvestro
"Tim Ford has been my insurance agent for many years now and every time I've needed assistance from one of his agents, I've had nothing but courtesy and professionalism from them. I've spoken to several agents through my time with the Tim Ford Agency and each one of them treated me like a valued customer not just a claim needing assistance. I would recommend Tim and his agency to anyone!"
We responded:
"Thank you Charles ! Makes my day to hear you always feel appreciated and well taken care of! Thanks for sharing your experience with my team. Tim Ford"
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Teresa Simms

October 15, 2024

5  out of  5
rating by Teresa Simms
"Met with Marshall for a review of my insurance. He was polite, knowledgeable and patient with my questions. We recommend the Tim Ford agency to anyone seeking insurance expertise and a helpful attitude."
We responded:
"Thanks Teresa! Makes my day to read reviews like yours. We appreciate you and our role as your Insurance Agency. Tim Ford"
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Richelle Hosek

October 2, 2024

5  out of  5
rating by Richelle Hosek
"After my Audi was hit, I was devastated to say the least. Joel made our lives so much easier with his great customer service. He reached out to whoever was needed to get the answers we needed and called back the same day with answers for us. He is a true asset to your office! Keep up the great work Joel and know you made a difference!!!"
We responded:
"Thanks Richelle! Coming out to find your pride and joy damaged is certainly a bad day. Glad that we could make the claim process less stressful and easy to understand, and that all turned out good in the end. We appreciate you as long time customers! Thanks for taking the time to write this great review. Tim Ford "
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Sara Stark

October 1, 2024

5  out of  5
rating by Sara Stark
"I love Tim Ford State Farm Insurance Agency! They've always been very helpful, understanding & nice to work with. Marshall found a discount to save me some money on my car insurance. He also worked around my crazy schedule to go over my plans."
We responded:
"Thank you Sara! We appreciate you and are so glad we could help make your insurance more affordable and easy to understand! Thanks for your great review and taking the time to share it. Tim Ford"
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Shelley Shaw

September 27, 2024

5  out of  5
rating by Shelley Shaw
"I have been with State Farm my whole life, and with Tim Ford's agency these last several years. I recently had an annual insurance review and was pleased with all the information I was provided without any hard sell tactics to get more insurance than I need right now. I'm confident that State Farm provides adequate reliable insurance. And the people at the Tim Ford agency are very responsive anytime I call or email."
We responded:
"Thank you Shelley! So glad you are feeling confident and comfortable with your insurance and it is truly our pleasure to serve you. Thanks for your kind review and we are always here if you need us! Tim"